How to Configure Your HR21 Leave Types

HR21 leave types refers to the different leave types that users can request via the HR21 interface. This is the this list of leave types you see when you go to the Request Leave page in HR21 and select from the Leave Type drop down list. The default list includes all...

How to Configure Your Leave Balances Display in HR21

As a Chris21 user you may not realise how much control you have when it comes to the leave balances display in HR21. In this article I want to show you how you can customise Chris21 so that specific leave types are displayed in HR21. HR21 is a highly configurable...

Relationships in Chris21 and Your HR21 Implementation

Relationships in Chris21 is an important concept if you are using, or if you are considering implementing HR21. The Relationships(REL) form is used to define your organisation structure, in other words, the reporting structure. This structure is used by HR21 to...

How to Avoid Broken Workflow Processes

Broken workflow issues often arise when processing leave with HR21. You will know a workflow has broken when an escalation is directed to the fallback manager. Escalations occur when the time allocated for a workflow request to be actioned has elapsed and so the...