How to Avoid Broken Workflow Processes

Broken workflow issues often arise when processing leave with HR21. You will know a workflow has broken when an escalation is directed to the fallback manager. Escalations occur when the time allocated for a workflow request to be actioned has elapsed and so the...

Why You Should Revisit Your HR21 Implementation

You may have been using HR21 in your organisation for a number of years now. If so, you have probably moved on from the previous version to the much more functional ‘version 3’. For those who haven’t yet implemented HR21 now is a good time with the impending upgrade...